FAQs
Please click each link below to find answers to our Frequently Asked Questions.
- What if I'm having trouble placing an order on my phone/tablet?
- Is the information in the report guaranteed?
- What is your cancellation policy?
- Can you obtain and/or verify a title?
- Do you check the tire tread?
- Can you tell me if the vehicle has ever been in an accident?
- Can you check for bondo?
- Are your Lookers certified/professional mechanics?
- Do you actually drive the vehicle?
- Do you offer pick up/delivery services of the item?
- Will you deliver payment?
- Can you deliver an item to the shipper for me?
- Can you verify the VIN and/or Odometer?
- Sometimes it is difficult to see defects in a picture of an item listed for sale. Can you provide your opinion of the general cosmetic condition of the item?
- What if the seller or other party doesn’t want anyone to enter their home or place of business to do the observation? Is there another option?
- How can I order a report if I don’t want to go through your website?
- Can you make recommendations regarding whether I should bid on, or purchase, an item?
- Can you provide an expert opinion?
- What if the item I am purchasing is advertised on Craigslist or in a classified ad and not on eBay?
- Can you do an appraisal?
- I am thinking about purchasing something expensive from someone I don’t know and I am concerned about the truthfulness or accuracy of the seller's claims about the item, for example, the brand and model number. Can the WeGoLook help verify those claims?
- Do you enter private property and/or go inside a building and take pictures?
- I am thinking about bidding on an expensive item on eBay or another auction site but I am concerned about Internet fraud. How can the WeGoLook service help me?
- What types of Heavy Equipment Inspections does WeGoLook provide?
- Can you help confirm that the item I want to purchase is in basic working order?
- Is WeGoLook safe and secure?
- Can I save time and on travel costs by using WeGoLook’s services?
- I am a professional and I need to send someone to take a look at something in another state and take some pictures for a client, can you do that?
- What is the WeGoLook service?
- Who are the Lookers?
