How to reset your password

 

  • From any login page (iOS or Android app, wegolook.com/login, etc.) click the link that says "Forgot Password?"

Screenshot_2017-08-22_13.37.45_uA38lE.png

  • Enter your email address, then hit "Send Email." If you have an account using that email address, you will receive an email walking you through the next step.

Screenshot_2017-08-22_13.38.10_TcXZwk.pngScreenshot_2017-08-22_13.38.14_bKKHAT.png

  • The user will receive an email from support@wegolook.com that walks them through resetting their password.
  • If you don't see an email, check your junk mail and filters.

 

Screen_Shot_2017-08-22_at_1.39.07_PM.png

 

  • Open the email and click "Reset Your Password."

 

Screen_Shot_2017-08-22_at_1.39.26_PM.png

 

  • Enter a new password and then re-enter it to confirm. Press "Reset Password" and you are done. You can now use the new password to log in. 

Screenshot_2017-08-22_13.39.44_Q5GuNH.png

Screenshot_2017-08-22_13.40.03_Wc4ue4.png

Was this article helpful?
0 out of 1 found this helpful
Follow
Have more questions? Submit a request

Comments

  • Avatar
    William Matt Madison

    I've done this numerous times and I can't sign into the app. I can sign in online but the app keeps saying wrong email or password