How to reset your password


  • From any login page (iOS or Android app,, etc.) click the link that says "Forgot Password?"


  • Enter your email address, then hit "Send Email." If you have an account using that email address, you will receive an email walking you through the next step.


  • The user will receive an email from that walks them through resetting their password.
  • If you don't see an email, check your junk mail and filters.




  • Open the email and click "Reset Your Password."




  • Enter a new password and then re-enter it to confirm. Press "Reset Password" and you are done. You can now use the new password to log in. 



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    William Matt Madison

    I've done this numerous times and I can't sign into the app. I can sign in online but the app keeps saying wrong email or password