As a Looker, it is your responsibility to make sure you schedule your appointments in the WeGoLook mobile app. In addition to helping us keep our customers informed of the status of their orders, scheduling your appointments can reduce the number of phone calls and emails you receive from us asking for an update.
To schedule your appointment, simply go to the Look assignment and click the Schedule button.
Anytime you need to reschedule a Look appointment, you can easily do this via the WeGoLook mobile app by following the instructions below.
After selecting the Look, please use the following steps to reschedule your appointment.
1. Click the scheduled appointment time in the upper left corner (just under the Look number).
2. Click 'Change Date & Time'.
3. Enter the new date and time, and click "Schedule" as shown below.
4. Select a reason from the list.
5. Fill out the "Explain your reason" section.
6. You will now see a section entitled 'Rescheduled' with your reason for the rescheduled appointment.